Frequently Asked Questions

Everything you need to know about your NYDJ experience.

How do I find my perfect fit with NYDJ?

We recommend sizing down one size from your usual denim size. Our Lift Tuck® Technology works best when the fit is snug against your curves to provide the signature slimming effect.

What is your return policy?

We offer free returns and exchanges on all unworn items with original tags attached within 30 days of purchase. Please use our online portal to generate a prepaid shipping label.

When will my order ship?

Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days, while expedited options are available at checkout.

How should I care for my NYDJ denim?

To maintain the fit and color, we recommend machine washing in cold water with similar colors and line drying. Avoid high heat to preserve the integrity of the stretch fibers.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.